Removing Episodes for Sale and New Reporting Options!
/The following statements have been made by DCUO:
“As of today, we no longer sell episodes for DC Universe Online. Individual episodes, the episode bundles, and the Ultimate Edition have been removed from our web store, our console partners' stores, and the in-game Marketplace.
We previously confirmed that we plan to stop selling episodes, make episodes free to all players, and update membership benefits before our next major release this summer. This is the first part of that plan.
Originally, we did intend to make these changes all at once. However, after review and feedback, we decided to change course to make sure no one feels unfairly treated if they were to purchase an episode that is soon after made free.
What does this mean for you specifically? For now and the next months:
If you subscribe to membership, there are no changes.
If you have purchased episodes previously, there are no changes. You still have full access to those episodes.
If you have not purchased episodes, you will not be able to.
If you are in that third group, remember that:
Open Episodes continues. This means everyone can play any episode and progress.
Episode 40: World of Flashpoint is free by default, with high-level, end-game versions and with level-agnostic event versions for everyone.
And just as a final note, the core of this transition plan remains intact. Episodes will become entirely free and membership will see an update before our next major release.
Power Bundle
With today's changes, the Power Bundle now includes Water (power), Shield (weapon), and Skimming (movement mode). New purchases will immediately include access to these features. If you previously purchased the Power Bundle, you will receive access to these features over the next week.
Questions or comments? Join the discussion below!”
“Hello heroes and virtual villains. Today I am here to talk to everyone about the importance of a civil community and a new, easier way you can help us combat toxic behavior and unfair play.
A Community For Everyone
The DCUO community is enormous and diverse. We have people from all walks of life, people from most countries and cultures across the world, people young and old, people who have been here for years and people who joined us yesterday.
Every person should feel welcome and comfortable here, and every person is responsible for upholding this ideal. And this is important. A community's health is one of the most telling indicators of a game's longevity - our game is our community. Most of us are welcoming to others, helpful to new and veteran players alike, and here to enjoy this DC fantasy with their friends.
However, not everyone bothers with acting decently and some people even purposefully go out of their way to act indecently, to cause harm. Usually these players act out in the game, but also across the DCUO communication channels and beyond. The impact is far-reaching, their loudness disproportionately representing us, their behavior frustrating us, their presence separating us from each other.
Ultimately, we want everyone in our community to treat everyone else with excellence. Targeted harassment, hate speech, and inciting toxicity (as well as cheating and exploitation) are all things that we take seriously. These things do not belong in our community. We need your help.
Report Cheaters and Toxic Behavior
To help us combat poor behavior, we have new, faster, easier options to send us reports. You can now send an email directly to these addresses:
Emailing either of these addresses will allow you to report players for breaking the CODE OF CONDUCT or TERMS OF SERVICE, is much faster and easier than opening a support ticket, and allows you to provide evidence more easily.
When we receive your email, a special kind of ticket is automatically opened in our system which will help us investigate and take action (as appropriate) in a very efficient way. We will not respond directly to your email or communicate what actions were taken.
Please be sure to include as much of the following information as you can:
Character Name
Date and Time
Links to videos or screenshots (but please do not attach files to the email)
Brief description of the behavior
In DCUO, you should be focused on saving the world from Super-Villains gone mad, galactic threats, and everything in between - and not on toxic, cheating, or otherwise unsafe players. With your help, we can all do better.
Thanks,
Mepps, Senior Community Manager
To learn more, visit these knowledge base articles: